Refund and Cancellation Policy

1. Refund Policy

1.1 Subscription Services

Sehatpedia CO. W.L.L. ("we," "us," or "our") operates the Healthematics website (www.healthematics.com) and offers various subscription services. Refund requests for subscription services are handled as follows:

• Monthly Subscriptions: Refund requests for monthly subscriptions must be made within 7 days of the initial purchase. No refunds will be issued after this period.

• Annual Subscriptions: Refund requests for annual subscriptions must be made within 30 days of the initial purchase. No refunds will be issued after this period.

To request a refund, please contact our customer support at [info@healthematics.com] with the subject line "Refund Request." Please include your name, contact information, and the reason for the refund request. We will review your request and respond within [5] business days.

1.2 One-Time Purchase Services

For one-time purchase services offered on Healthematics, refunds will be provided within 14 days of the purchase date. After this period, no refunds will be issued.

To request a refund for a one-time purchase service, please contact our customer support at [info@healthematics.com] with the subject line "Refund Request - [Service Name]." Include your name, contact information, and the reason for the refund request.

2. Cancellation Policy

2.1 Subscription Services

Users can cancel their subscription services at any time. To cancel a subscription, log in to your Healthematics account, go to the subscription management section, and follow the cancellation instructions. Cancellations become effective at the end of the current billing period.

2.2 One-Time Purchase Services

For one-time purchase services, users may cancel their order within 24 hours of the purchase. After this period, cancellations are not permitted.

3. Exceptions

Refunds and cancellations may be granted in exceptional cases at our sole discretion.

4. Contact Information

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at [info@healthematics.com].