Refund Policy

1. Refund Policy

1.1 Subscription Services

Sehatpedia CO. W.L.L. ("we," "us," or "our") operates the Healthematics website (www.healthematics.com) and offers various subscription services. Refund requests for subscription services are handled as follows:

  • Monthly Subscriptions: Refund requests for monthly subscriptions must be made within 2 weeks of the initial purchase. No refunds will be issued after this period.

  • Annual Subscriptions: Refund requests for annual subscriptions must be made within 30 days of the initial purchase. No refunds will be issued after this period.

To request a refund, please contact our customer support at [info@healthematics.com] with the subject line "Refund Request." Please include your name, contact information, and the reason for the refund request. We will review your request and respond within [5] business days.

1.2 One-Time Purchase Services

For one-time purchase services offered on Healthematics, refunds will be provided within 14 days of the purchase date. After this period, no refunds will be issued.

To request a refund for a one-time purchase service, please contact our customer support at [info@healthematics.com] with the subject line "Refund Request - [Service Name]." Include your name, contact information, and the reason for the refund request.